Welcome to
North Park Volkswagen

Why does Rate People not have Service Department. I had two service advisors. Jeremy was training a young lady (hard to pronounce her name) and they were both fantastic! World class service. I was impressed as soon as I drove in and saw the technology being used to check tire wear and alignment. Pretty cool. Service was completed timely and they also took care of an open recall on the engine cover. The waiting areas are great and nice to have a drink or snack. Everyone I uncounted was friendly and greeted several times during my time at the dealership. We have purchased five vehicles from North Park and will continue in the future. Did not get a chance to see Scott Day, but he always does a great job too.

I was a first time buyer and was extremely nervous about purchasing a vehicle. I had went to dealership where there was no order or professionalism and it had ruined my whole experience, that was until I came across North Park Volkswagen! Andrew Rosales was the complete opposite of the salesman I had seen before, he sent me pictures, videos, and information about the car and really made my experience as a first time buyer less stressful. I would 100% recommend him to anyone in the market for a vehicle!

⭐⭐⭐⭐⭐ 5-Star Experience at North Park Volkswagen! What an AMAZING experience from start to finish at North Park Volkswagen! A huge shoutout to our salesperson, Kat, for providing exceptional customer service! She was incredibly communicative, professional, and always prompt with her responses. She kept us informed throughout the entire process, making everything smooth, easy, and stress-free. Her attentiveness, professionalism, and dedication to ensuring we had a great experience truly stood out! We also want to recognize Mr. Austin in Finance, who was absolutely wonderful! He was extremely thorough, took the time to explain everything clearly, and made sure to ask if we had any questions before moving forward. We never felt rushed, and we truly appreciated his patience, professionalism, and attention to detail. A special thank you to General Manager Mr. Fowler for his outstanding leadership and for helping make our overall experience such a positive one! It’s evident that exceptional customer service starts from the top, and his team truly reflects that commitment to excellence. From management to sales and finance, the level of customer service was TOP-NOTCH! It’s refreshing to work with individuals who genuinely care about their customers, value their time, and go above and beyond to make the car-buying process enjoyable. Thank you, Mr. Fowler, Kat, and Mr. Austin, for making our experience such a positive and memorable one! Your professionalism, kindness, and dedication did not go unnoticed. We HIGHLY recommend North Park Volkswagen to anyone looking for an amazing car-buying experience with a team that truly puts its customers first! Five stars all around! ⭐⭐⭐⭐⭐🚗👏

Always a professional operation. Check in was smooth and Jeremie and his team asks all the right questions, and also had immediate answers to my concerns. I very much appreciated the text updates as the service progressed.

Appreciate the courteous Service from start to finish. The waiting area was comfortable. I do like the new remodel area in the service part.

David Collins was very professional and kept me updated on all aspects of the services on my vehichle. My car was ready sooner than expected and I was provided all the information I needed when I picked it up plus David is a knowledgable guy! This is why I travel from Corpus Christi to San Antonio to get my car serviced!

Easy to schedule. Great facilities. Great customer service. Transparent and easy to work with. Jeremie is great

Jason Backman made this entire process painless. He was very patient with my questions and handled himself professionally. Anytime I get my vehicle serviced at North Park I request him as my advisor for everything from regular services intervals to major repair work. I would advise anyone to request him specifically if you have any work done at North Park. You will not be disappointed!

This place was amazing and Robert our sales guy was very professional and knew every question we had in detail. Definitely going back in the future.

I highly recommend the North Park VW dealership. The entire experience was extremely enjoyable in the purchase of a new vehicle. Scott Day was thorough and made the vehicle buying process easy! Thank you to Scott and the VW team! We will continue to purchase from VW North Park.

Coolant needed topping off because my coolant sensor kept going off but staying at 194, so I pulled into service, they topped it off complimentary and I left! Super easy and great service.

It was a great experience for y first time visit!! Jeremie was great, I will return!!

It was clean and peaceful and the technicians seemed to pay very close attention to each vehicle they worked on.

David was a fantastic advisor - he took time to understand my concerns and advised based on safety considerations. Very much appreciated his advice and perspective on what could have been a very stressful day.

It's always about exceptional experience. Went in for my 80k service. Not an inexpensive service (and is a few hours to complete). Got a shuttle back home and to the dealership. My service advisor, Andréa, is totally the best!