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North Park Volkswagen

Helpful honest and quick the service department is great.

They exceeded my expected wait time and everything was excellent. Frustrated that VW doesn't cover batteries under warranty, but that's not on the dealer.

The day I made my purchase I had gone to 2 other VW dealerships and I was a bit frustrated with their customer service or lack there of......I was very close to just giving up and going home for the day. Something told me to try one last dealership and I am so glad I did. From the moment I got out of my car the service I received was outstanding. Jaime greeted me and asked me what I needed help with. I knew the vehicle I wanted and the color but I was unsure of the trim level. We went to his office and pulled up the options they had available. He was very knowledgeable regarding the features of each trim level which helped me make my decision. I made my purchase that day and I absolutely LOVE my vehicle. 10/10 recommend this dealership, they have a huge selection of vehicles to choose from and their customer service is top tier!!!!!

I like being my car to North Park VW. The staff is always friendly, and the service is great. I like how they send you videos to explain what your car needs. Ask for Julia she is a great associate.

This is car n #4 in 14 years that I have bought from Riki Butler from 4 different dealerships….. very happy with service she provides every time

Exceptional experience purchasing a new vehicle at North Park VW. The dealership provided quality professional service, salespeople were great, no high-pressure sales. From the moment we arrived and greeted by Debbie Galm, who was very personable, friendly, had all the technical data ready for us we requested, answered all of our questions and had both vehicles ready for our test drive. So professional and knowledgeable and no pressure at all to purchase the vehicle. We ended up purchasing the Taos. Debbie spent the time going over all the features to ensure we were confident and comfortable before driving off. She has followed up with us several times since our purchase to see how we are doing. She took the time to provide a video to show us how to adjust one of the technical features. Truely amazing!!

Exceptional experience purchasing a new vehicle at North Park VW. From the moment we arrived and were greeted by Debbie Galm, who was very personable, friendly, had all the technical data ready for us we requested, answered all of our questions and had both vehicles ready for our test drive. So professional and knowledgeable and no pressure at all to purchase the vehicle. We ended up purchasing the Taos. Debbie spent the time going over all the features to ensure we were confident and comfortable before driving off. She has followed up with us several times since our purchase to see how we are doing. She took the time to provide a video to show us how to turn one of the technical features. Truely amazing!! We highly recommend Debbie Galm for your next VW purchase.

I recently purchased a vehicle from Volkswagen North Park, and I had a fantastic experience. My salesman, Jaime, was excellent – knowledgeable, helpful, and made the entire process smooth and hassle-free. I was particularly impressed with their straightforward pricing and the efficiency of the transaction. Unlike other dealerships where promises of a quick closing fall short, Volkswagen North Park truly valued my time. I was able to handle the majority of the transaction and paperwork conveniently via phone and text. As promised, the in-person signing was incredibly fast; I was in and out in under half an hour. The entire experience was positive and efficient. I highly recommend Jaime and Volkswagen North Park to anyone looking for a transparent and hassle-free car buying experience.

My husband and I have purchased 3 vehicles from Debbie Galm and worked with Gerry Macias on the financing for 2 of the 3 cars purchased. Both Debbie and Gerry were extremely considerate, timely and professional in all our dealings. They are both customer-centric and provided concierge service to my family. After our first purchase, Debbie made a point to reach out to me over 3 years later because she remembered we were also looking for a vehicle for our teenage boys. She was very proactive in her search to meet our needs. She far exceeded our expectations. Gerry was also instrumental in searching for, locating and ultimately offering financing that beat our own bank's rates and terms. We look forward to working with this team for many years!

Exceptional experience with lorin. Listened to our needs, found just what my son wanted within days, within our price range. Painless purchase experience, answered all of our questions, very trustworthy and amicable.

As soon as I drove up to the service department I was approached by a young man who was ready to help me. I was lead to the service coordinator for further assistance. Service was exceptional by all service dept. staff.

Louis in Service department was excellent. He was courteous, helpful, prompt, explained issues well, kept me updated. The warranty was accepted fully and without hassle. The woman at the sales room desk was friendly and helpful as well. The whole process took much less time than I expected or have experienced at my hometown dealership.

Had a really pleasant experience with North Park VW. We went around 5PM not expecting to accomplish much and were greeted by Mr. Trini Ramirez. Let him know our intentions, he was helpful, attentive, and didnt hesitate to help us with our trade-in. He was very friendly and shared some life stories with us, and was just very personable. Mr. Rangel III then helped us get a very good deal without the usual back and forth dealership hassle. We were out of the dealership by 8pm in a brand new car. Honestly the most pleasant experience we've ever had at a dealership and will definitely be back if we need a new VW. Excellent customer service!

Our car salesman Jaime was incredibly helpful finding us our dream car. At no point did we feel pressured into anything, it was truly the best car buying experience we could have hoped for.

This is the second time I have bought a car from Riki and she is amazing, from arrival to departure. She was so helpful and caring. We were so happy to work with her and if anyone needs a new car please go see Riki and you won’t regret it.